Privacy Policy
Effective Date: May 5, 2024
Essaysouq.com (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data in accordance with the data protection laws of the United Arab Emirates (UAE), including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website.
1. Information We Collect
We collect the following personal information:
– Name
– Email address
– Payment Information (processed securely via Stripe)
We also collect non-personally identifiable data through cookies to enhance user experience and support internal analytics.
2. How We Collect Information
We collect data through:
– Order Forms: When you fill out the form to place an order.
– Cookies: To improve website functionality and understand usage patterns.
– WhatsApp Chat: For direct customer communication.
– Stripe: For secure payment processing. Payment data is handled directly by Stripe and not stored on our servers.
3. Use of Information
We use your data to:
– Process and fulfill your orders
– Communicate with you regarding your request
– Improve our website and services via analytics
– Ensure compliance with applicable laws and prevent fraud
4. Data Sharing
We do not sell, rent, or share your personal data with third parties. The only external party involved is Stripe, which handles payment processing securely in accordance with global standards (PCI-DSS compliance).
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations under UAE law.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure.
7. User Rights (Under UAE Law)
Under UAE data protection regulations, you have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request deletion of your data (subject to legal obligations)
– Withdraw consent where processing is based on consent
To exercise your rights, please contact us at:
Email: essaysouq@gmail.com
WhatsApp: +971 58 119 0717
8. International Data Transfers
All data is processed within the UAE. We do not transfer personal data internationally.
9. Third-Party Links
Our website may contain links to third-party sites, such as WhatsApp or Stripe. We are not responsible for the privacy practices of these websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated version will be posted on this page with the new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: support@essaysouq.com
WhatsApp: +971 58 119 0717